That People Will Love
Patient Centered Medical Homes Level 3
You will have an ongoing relationship with your personal clinician trained to provide continuous medical care. Whole Person Orientation. Your personal clinician will be responsible for fulfilling all of your health care needs and if necessary, appropriately arrange care with other specialists including mental health providers.
The practice will use technology and other means to assure that you get the indicated care when and where you need and want it, in a culturally and linguistically appropriate manner. You will provide us with their medical history, current health status, recent test results, hospitalization information and referral documentation if available and we will ensure that this information is used to better coordinate your care across the continuum.
Quality and Safety
The practice will use evidence-based medicine (based on scientific research) to ensure that you are treated appropriately. Our effectiveness will be measured in order to continue improving our performance over time.
Access to Care
We are committed to providing you care when and where you need it. Our offices have extended weekday hours, weekend hours as well as same day appointment availability to ensure that you can see a provider in our office when you need to. We believe that enhancing your access to care at your provider’s office will help eliminate the need to seek out fragmented and more costly care a local urgent care centers and emergency rooms. You will see the providers and staff that you know and that know you best!
- You are able to get an appointment as soon as you need it.
- Receptionists and clerical staff are helpful, friendly, and respectful.
- You do not wait more than you should once you are in the office.
- Nursing staff are skillful, helpful, and respectful.
- The clinician utilizes evidenced based medicine to treat your needs.
- The clinician communicates well and ensures that you feel cared for.
- You are confident that you can take care of and control most of your health problems after leaving your appointment.
- When you call the office for advice or help, you get it without difficulty.
- You receive exactly what you want and need exactly when and how you want and need it.
These Are the Goals of Our Medical Home